REFUND &
RETURN POLICY
At Go Hamm, we stand by the quality of our R.E.B.E.L gear. If your selection doesn't hit the mark, our policy ensures a smooth process to keep you focused on the win. Review our flexible terms for returns and exchanges below.
Return Conditions & Windows
Our return policy is strictly valid for 30 days from the date of purchase. To maintain R.E.B.E.L standards, items must be returned in their original, unworn condition with all security tags and packaging intact.
Non-returnable items include gift cards, downloaded software, and certain health/personal care items. For apparel and lifestyle gear, any sign of use or scent of laundry detergents will result in the return being rejected.
Proof of purchase is required for all refund requests. Please do not send your purchase back to the manufacturer without an authorized RMA number from Go Hamm support.
Initiating Your Return
- Reach Out: Email contact@gohamm.org with your order number and reason for return within 14 days of receipt.
- Verification: If your return is eligible, we will issue a Return Merchandise Authorization (RMA) and a prepaid shipping label.
- Prepare Gear: Pack the items securely in their original packaging. All tags must remain attached and the gear must be in unworn condition.
- Final Refund: Once we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
Refund & Return Policy Returns We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original condition with tags attached. To start a return, email us at contact@gohamm.life with your order number and reason for return. We'll send you instructions within 2 business days. Exchanges We gladly exchange items for a different size or color. Contact us at contact@gohamm.life within 30 days of delivery. Refunds Once we receive and inspect your return, we'll process your refund to the original payment method within 5–7 business days. You'll receive an email confirmation when it's done. Non-Returnable Items Final sale items and customized products are not eligible for return or exchange. Damaged or Wrong Items If your order arrives damaged or incorrect, email us at contact@gohamm.life within 7 days of delivery with a photo and we'll make it right immediately. Questions? Email us at contact@gohamm.life